PRIVACY POLICY

PAYPLAYSOFT LIMITED / GAMUSOFT LP

1. WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy applies to the personal data that We at PAYPLAYSOFT LIMITED and/or GAMUSOFT LP collect and process, acknowledging and understanding that Your privacy is important to You and that You care about how Your personal data is collected and processed.

We are PAYPLAYSOFT LIMITED, a company duly registered and existing under the laws of the Republic of Cyprus, with registration number HE 454356, registered office at Boumpoulinas, 1-3, BOUBOULINA BUILDING, Flat/Office 42, 1060, Nicosia, Cyprus; and GAMUSOFT LP, a company duly registered and existing under the laws of the United Kingdom, with registration number LP23754, registered office at 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, England, ZIP 3542. Depending on the relevant service, payment flow, transaction, region or website operation, either PAYPLAYSOFT LIMITED or GAMUSOFT LP may act as the relevant service provider and/or Data Controller for Your personal data.

We at PAYPLAYSOFT LIMITED and GAMUSOFT LP are dedicated to safeguarding and preserving Your personal data and privacy when visiting Our Websites, utilising Our services, products or communicating electronically with Us (collectively referred to as “the Services”).

For the purposes of the data protection laws that apply to Us, including the GDPR which is the European General Data Protection Regulation, applicable Cyprus data protection law and applicable United Kingdom data protection law, the relevant Company acts as the Data Controller for the personal data that We collect and process to enable You to make use of Our Services.

The purpose of this Privacy Policy is to transparently provide You with an explanation as to the legal basis for Us collecting and processing Your personal data, the categories of personal data that We may collect about you, what happens to the personal data that We may collect, where We process Your personal data, how long We are required to retain Your personal data, who We may share Your personal data with and to also explain Your rights as a data subject.

We do update this Privacy Policy from time to time and will post all updates to Our Website as and when issued. Please do review this policy regularly on Our Website for any changes.

2. DEFINITIONS AND INTERPRETATIONS

In this Privacy Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on Your computer or device by Our Websites or mobile applications when You visit certain parts of Websites and/or when You use certain features of Our mobile applications.

“GDPR” means the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC, as amended, replaced or superseded and in force from time to time and as transposed into member-state legislation.

“Privacy Policy” means this Privacy Policy updated from time to time and made public on Our Websites and through Our mobile applications.

“Personal Data” means any information which relates to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to that natural person.

“You / Your” refers to You when You are visiting Our Websites, utilising Our services, products or communicating electronically with Us.

“We / Us / Our” refers to PAYPLAYSOFT LIMITED and/or GAMUSOFT LP, depending on the relevant service, payment flow, transaction, region or website operation. References to the “Company” mean the relevant company responsible for the relevant processing activity.

3. YOUR DATA PROTECTION RIGHTS

Under the GDPR you, as a data subject, have certain rights over the personal data that We hold and process.

At PAYPLAYSOFT LIMITED and GAMUSOFT LP, We are committed to make it easy for You to exercise these rights in the most transparent manner possible. You can exercise any of Your rights in relation to the data that We hold about you, by contacting Our data protection officer through the email address provided at the end of this section or through Your personal User cabinet on Your mobile device via the personal data manager and protection applications We support.

The following are the specific rights You have over Your personal data We hold and process, namely:
a. The right to be informed about Our collection and processing of Your personal data including the legal basis for the collection and processing, the categories of data, the methods of data use, and the envisaged period for which the personal data will be retained.
b. The right to access Your personal data We collect about you, commonly referred to as Subject Access Requests, which provides you the right to obtain a copy of Your personal data that We are processing for You. Pursuant to GDPR We are required to respond without undue delay and in practice within 1 month of receipt of the request. We may extend this period by a further two months where permitted by GDPR.
c. The right to have Your personal data rectified if any of Your personal data that We collect and process is inaccurate or incomplete.
d. The right of erasure, otherwise known as the right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of Your personal data that We process. Please note that this is not an absolute right and We may be legally obliged to continue to retain Your personal data for a specific period.
e. The right to restrict the processing of Your personal data by Us.
f. The right to object to Us processing Your personal data for a particular purpose or purposes. This right applies in certain circumstances and depends on the purposes or legal basis for the processing.
g. The right to data portability where You have provided personal data to Us directly, the legal basis is consent or performance of a contract, and We are processing Your data using automated means.
h. Rights relating to automated decision-making and profiling. We do not use Your personal data in this way.
i. The right to lodge a complaint with any relevant Data Protection Authority, in particular in the member state of Your residence, place of work or place of processing of Your personal data.

If You wish to exercise any of the aforementioned rights, please contact Us. We request that in the first instance You contact Our data protection officer at any time on support@csgofast.com. We promise to promptly consider Your request and respond in accordance with the GDPR, applicable Cyprus data protection law and applicable United Kingdom data protection law, as applicable.

4. PERSONAL DATA WE COLLECT ABOUT YOU

4.1 LEGAL BASIS FOR COLLECTING AND PROCESSING PERSONAL DATA

By law, the relevant Company may be obliged to establish and maintain an Anti-Money Laundering/Countering of Financing of Terrorism framework for the purpose of preventing, detecting, and forestalling illegal activities such as money laundering and financing of terrorism (the AML/CFT framework).

Pursuant to the AML/CFT framework, the relevant Company may be legally obliged to:-

The Companies may also process Your personal data based on other legal bases such as the performance of Our contract with You, Our legitimate business interests, and Your explicit consent for direct marketing purposes. Where We rely upon consent, it may be removed at any time.

4.2 CATEGORIES OF THE PERSONAL DATA WE COLLECT

A summary of the Personal Data that We process, when We collect it, how We use it and why We use it is listed below:

5. PROTECTING YOUR PERSONAL DATA AND DATA RETENTION

We use, store and process Your personal data on servers which may be located in Cyprus, the European Economic Area, or other jurisdictions where Our service providers operate, subject to appropriate safeguards where required by GDPR.

When We process Your personal data for one of the legal bases specified in this Privacy Policy, We will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and in accordance with this Policy.

The Companies protect Your Personal Data under internationally acknowledged standards, using physical, technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.

5.1. HOW WE PROTECT YOUR DATA

When You provide Your personal data through Our Website, KYC portals or applications, this information is transmitted securely using industry standard encryption. Your personal data will be held encrypted on secure servers.

Where any third parties process Your personal data on Our behalf, We require appropriate technical and organizational measures and a GDPR compliant Data Processing Agreement.

5.2. HOW YOU CAN PROTECT YOUR PERSONAL DATA

To sign up on csgofastx.com you may use your account of STEAM, Google+, VK, Twitter, Facebook, Yandex.

When You create Your Network account, choose a strong password that is unique to Network accounts. Do not share Your password with other people. If You suspect unauthorized access, change the password immediately.

5.3. DATA RETENTION

Your personal data will be retained for as long as necessary to satisfy the purposes We received it for, including regulatory and business purposes.

In determining the necessary personal data retention period, We consider the amount, nature and sensitivity of the data, risk of harm from unauthorized use or disclosure, the purposes for which We process the data, and applicable legal requirements.

6. THIRD PARTY LINKS

You may find links to third party Websites on Our Website or chats of users contained on Our Website or mobile applications. These Websites should have their own privacy policies which You should check. We do not accept responsibility or liability for their policies as We have no control over them.

7. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We do not share Your Personal Data to third parties, except cases that are mentioned in this Privacy Policy.

7.1. WITH YOUR CONSENT

We will share information with companies, organizations or individuals outside the Companies when We have Your explicit consent.

7.2. TO COMPLY WITH THE LAW

We may share information in response to a request for information if We believe disclosure is in accordance with, or required by, applicable law, regulation, legal process or governmental request, including national security or law enforcement requirements.

7.3. IN AN EMERGENCY

We may share information if We believe that it is necessary to protect the vital interests of the data subject, including to prevent imminent serious physical harm or death.

7.4. TO ENFORCE OUR POLICIES AND RIGHTS

We may share information if We believe Your actions are inconsistent with Our user agreements, rules or other Company policies, or to protect the rights, property and safety of ourselves and others.

7.5. WITH OUR AFFILIATES

We may share information between and among PAYPLAYSOFT LIMITED, GAMUSOFT LP and any of Our parents, affiliates, subsidiaries and other companies under common control and ownership.

7.6. WITH OUR PARTNERS

We may share information with vendors, consultants and other service providers who need access to such information to carry out processing activities for us. Their use of personal data will be subject to appropriate confidentiality and security measures.

7.7 INTERNATIONAL TRANSFERS OF PERSONAL DATA

GDPR applies to controllers and processors located in the European Economic Area and countries that the EU has deemed to provide adequate protection. We will not make international transfers of Your personal data outside the EEA unless appropriate safeguards, explicit consent or another lawful exception applies.

7.8 ADVERTISING, ANALYTICS AND BUSINESS PARTNERS

We may share aggregated or pseudonymous information with partners such as publishers, advertisers, measurement analytics, apps or other companies. We do not share information that personally identifies You with these partners unless otherwise permitted by this Privacy Policy or by law.

7.9 OTHER INFORMATION

Other information that does not personally identify You as an individual may be collected and used by the Companies in such manner that the relevant Company, in its sole discretion, deems appropriate. We shall not use Your email or other contact information for commercial proposals or marketing without Your prior consent.

8. USE OF COOKIES

We use Google Analytics to count the number of visitors to Website and tell Us things like how long visitors spend on a page and the average number of pages viewed. This works through cookies, but they do not tell Us who You are or send Us any Personal Data about You.

We use Cookies to learn about Your traffic patterns and Website usage to help Us develop the design and layout of the Website in order to enhance Your experience browsing Our Website and applications.

8.1. WHAT COOKIES DO WE USE AND HOW WE CAN USE THEM?

Strictly Necessary Cookies are required for the operation of Our Website. They include User session key and similar technical cookies needed to enable You to log in and use secure areas of Our Website.

Functionality cookies are used to recognise You and remember Your settings when You return to Our Website, so that We can provide you with a more personalised experience.

8.2. HOW DO YOU CHANGE COOKIE PREFERENCES OR BLOCK COOKIES?

If You want to delete cookies already stored on Your personal device or stop cookies, You can do so by deleting existing cookies and/or altering Your browser privacy settings. Restriction or deletion of cookies may affect Your ability to access the content of Our Website.

9. CONTACTING US

We welcome any queries, comments or requests You may have regarding this Privacy Policy. If You wish to make a subject access request, please do not hesitate to contact Us at:

E-mail: support@csgofast.com

10. CHANGES TO THIS PRIVACY POLICY

Any changes that We make to Our Privacy Policy in the future will be posted on Our app and Website.

Where appropriate, We will notify You of the changes when You next visit Our Website.

This Privacy Policy was last updated on 10.11.2024.